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World Community Grid Forums
Category: Support
Forum: BOINC Agent Support
Thread: BOINC client does not see computer or account key |
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Thread Status: Active Total posts in this thread: 13
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Below is the stream of messages I receive in the BOINC client after installation. I know the account key, because it's in the profile, but (1) where do I need to insert it in the Client interface to make it recognized? (2) Is there a protocol I need to run to get the client to "see" the computer?
Thx! 5/20/2008 10:11:32 AM||Starting BOINC client version 5.10.45 for windows_intelx86 5/20/2008 10:11:32 AM||log flags: task, file_xfer, sched_ops 5/20/2008 10:11:32 AM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3 5/20/2008 10:11:32 AM||Data directory: C:\Program Files\BOINC 5/20/2008 10:11:33 AM||Processor: 2 AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ [x86 Family 15 Model 67 Stepping 3] 5/20/2008 10:11:33 AM||Processor features: fpu tsc pae nx sse sse2 pni 3dnow mmx 5/20/2008 10:11:33 AM||OS: Microsoft Windows Vista: Home Edition, (06.00.6000.00) 5/20/2008 10:11:33 AM||Memory: 3.50 GB physical, 7.16 GB virtual 5/20/2008 10:11:33 AM||Disk: 689.10 GB total, 375.04 GB free 5/20/2008 10:11:33 AM||Local time is UTC -4 hours 5/20/2008 10:11:33 AM|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: not assigned yet; location: (none); project prefs: default 5/20/2008 10:11:33 AM||No general preferences found - using BOINC defaults 5/20/2008 10:11:33 AM||Reading preferences override file 5/20/2008 10:11:33 AM||Preferences limit memory usage when active to 1790.84MB 5/20/2008 10:11:33 AM||Preferences limit memory usage when idle to 3223.52MB 5/20/2008 10:11:33 AM||Preferences limit disk usage to 93.13GB 5/20/2008 10:11:33 AM|World Community Grid|Sending scheduler request: Requested by project. Requesting 60480 seconds of work, reporting 0 completed tasks 5/20/2008 10:11:39 AM|World Community Grid|Scheduler request succeeded: got 0 new tasks 5/20/2008 10:11:39 AM|World Community Grid|Message from server: Invalid or missing account key. Visit this project's web site to get an account key. 5/20/2008 10:11:41 AM|World Community Grid|Started download of rice_01_v02.png 5/20/2008 10:11:42 AM|World Community Grid|Finished download of rice_01_v02.png |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
It looks like something went wrong when attaching to World Community Grid.
Try this: Detach from World Community Grid using the button on the Projects tab. Attach to World Community Grid again using Tools -> Attach to project. I'm sorry you were inconvenienced by this. |
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retsof
Former Community Advisor USA Joined: Jul 31, 2005 Post Count: 6824 Status: Offline Project Badges: 
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That is the same solution as Didactylos mentioned in this other thread. Are we seeing a pattern?
----------------------------------------https://secure.worldcommunitygrid.org/forums/wcg/viewthread?thread=20267#166136
SUPPORT ADVISOR
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Yes, this isn't the second time - maybe the fifth or sixth.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Could be. When I run Search for "Invalid or missing account key" I get several pages of results. Didactylos handled the last report for a user who did not report his OS. Maybe this is a Vista interaction with the recent install script?
Lawrence |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
That worked! Thank you so much!
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Jord
Advanced Cruncher Joined: Dec 30, 2005 Post Count: 148 Status: Offline Project Badges: 
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You may still have other problems though as you installed to C:\Program Files\BOINC
----------------------------------------Vista does not like it that programs write to disk in the \Program Files\ directory. So the best thing would be to uninstall BOINC, move the whole BOINC directory with all remaining files and sub-directories to c:\ so you get a directory C:\BOINC there and then install BOINC to that directory! What problems can you expect if you don't do this? Non-working graphics, tasks that crash for no reason whatsoever, permission problems, etc.
Tears in my eyes
How they fall like rain to the floor |
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knreed
Former World Community Grid Tech Joined: Nov 8, 2004 Post Count: 4504 Status: Offline Project Badges: 
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We have identified a problem in certain cases that will cause this. We are working on the fix now. Thank you for reporting the bug.
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Somebody is not getting enough sleep!
 Lawrence |
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1213699
Cruncher Joined: May 20, 2008 Post Count: 2 Status: Offline |
We have identified a problem in certain cases that will cause this. We are working on the fix now. Thank you for reporting the bug. hi there I am using client 5.10.45 on WIN-XP (SP2) and got same error 21.05.2008 08:29:42|World Community Grid|URL: http://www.worldcommunitygrid.org/; Computer ID: not assigned yet; location: (none); project prefs: default what do you think, when the fix will be available? regards bernd  |
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