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thanatos132000
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No internet connection?

Hi,

I have recently downloaded the program to another computer. This first few minutes, it worked fine, downloaded some units for processing.

Then when I tried to update the Manager, it said that "WCG couldn't do internet communication, no default connection is selected."

And the message i got from the manager says that "World Community Grid|Scheduler request failed: Couldn't connect to server"

Tried closing and reopening the program, restarting the PC, doesn't work. Any idea?

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[Aug 30, 2009 4:43:36 AM]

Former Member
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Re: No internet connection?

You use Windows, yes?

Your internet connection is working, because you can post here?

We haven't seen this problem before, but I think I can guess the cause. There is a problem using your LAN connection, and you have alternative networks available (dialup or VPN).

If you actually use dialup, then simply set up your default connection in Advanced->Options->Connections.

Otherwise, we must work out what the problem is with your LAN connection. Most likely communication is being blocked by your firewall.

[Aug 30, 2009 7:59:28 AM]

thanatos132000
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Re: No internet connection?

Hi Didactylos,

Yes, I'm using windows, not using dialup and it is not blocked by firewall as I have unblocked it already...

More helpful information from the log, perhaps? confused

8/30/2009 1:40:37 PM Can't load library nvcuda.dll
8/30/2009 1:40:37 PM No CAL Runtime Libraries installed.
8/30/2009 1:40:37 PM No coprocessors
8/30/2009 1:40:37 PM Not using a proxy
8/30/2009 1:40:37 PM Version change (6.2.28 -> 6.10.1)

8/30/2009 1:40:37 PM World Community Grid Sending scheduler request: Requested by user.
8/30/2009 1:40:37 PM World Community Grid Not reporting or requesting tasks
8/30/2009 1:41:03 PM World Community Grid Scheduler request failed: Couldn't connect to server
8/30/2009 1:41:08 PM Project communication failed: attempting access to reference site

8/30/2009 1:41:30 PM BOINC can't access Internet - check network connection or proxy configuration.

Or maybe I should let one of the units finish processing and see if it can be uploaded to the server or not...

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[Aug 30, 2009 8:30:13 AM]

Former Member
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Re: No internet connection?

We don't recommend you use BOINC 6.10. We don't support alpha software.

Our recommended version is BOINC 6.2.28

[Aug 30, 2009 8:35:14 AM]

thanatos132000
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Re: No internet connection?

I installed the new version because 6.2.28 also has the same problem. I assumed the new ver. might solve the problem, but it did not.

OK, I will revert back to 6.2.28.

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[Aug 30, 2009 9:00:00 AM]

Sekerob
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Re: No internet connection?

Try a Clear Default in Advanced->Options->Connections. Mine lists several connections but none are selected on any client.

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[Aug 30, 2009 9:05:08 AM]

thanatos132000
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Re: No internet connection?

Hi Sekerob,

There is nothing for me to choose in the Dial-up and VPN settings. Can't set nor clear default.

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[Aug 30, 2009 9:11:29 AM]

Former Member
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Re: No internet connection?

The next question is: do you use a proxy? (This includes transparent proxies used by your firewall that you may not be aware of. Smoothwall uses a proxy, for example.)

[Aug 30, 2009 9:14:33 AM]

thanatos132000
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Re: No internet connection?

Hi Didactylos,

I rechecked my firewall and the Bonic program is in the "allowed" list. But your question prompt me to check another program that I'm using at the moment. I turned it off and it now works! It must have blocked off the server IP address, I suppose.

Thanks guys for the suggestions, appreciate it! smile

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[Aug 30, 2009 9:36:58 AM]

Former Member
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Re: No internet connection?

Please will you let us know what the program was? The only conflict we have listed at present is CyberPatrol.

[Aug 30, 2009 9:44:39 AM]

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