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AgrFan
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Re: 2023-01-13 Update (workunit status & missing devices)

10 days and still no response from the "Tech Team".
Well, for what it's worth (worse?), I got a reply, though rather generic in nature, from WCG tech support this morning, less than 24h after sending them an email with a log of the transient errors yesterday early afternoon (PST)... confused

Ralf

I sent another support email today regarding my one device with different names in Devices and Results. I don't expect it to get fixed. Pathetic.
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[Edit 2 times, last edit by AgrFan at Jan 24, 2023 9:03:29 PM]
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TPCBF
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Re: 2023-01-13 Update (workunit status & missing devices)

Well, it's 47h since the download errors started again (at least since I noticed them in my logs) but still not even an official acknowledgement that this is happening, again. sad

On the bright side, at least the stats are running again and it seems the PV jail population has been reduced since yesterday...

Ralf
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[Jan 25, 2023 5:57:32 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sgt.Joe
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Re: 2023-01-13 Update (workunit status & missing devices)

but still not even an official acknowledgement that this is happening, again. sad

It seems their communication improved for a while, but right now the silence is deafening. At the very least, they could acknowledge there is a problem.
Cheers
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Sgt. Joe
*Minnesota Crunchers*
[Jan 25, 2023 6:27:18 PM]   Link   Report threatening or abusive post: please login first  Go to top 
wildhagen
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Re: 2023-01-13 Update (workunit status & missing devices)

Since 07:54 this morning (Dutch time) I don't get any work anymore, from OPN1 and MCM1 both. On all my devices, not just one.

Are there problems or are all available workunits sent out?
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[Edit 1 times, last edit by wildhagen at Feb 23, 2023 12:39:40 PM]
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ssimmons53
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Re: 2023-01-13 Update (workunit status & missing devices)

Same here. My last download was at 5:27 AM US Eastern time.
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[Edit 1 times, last edit by ssimmons53 at Feb 23, 2023 1:58:14 PM]
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Aperture_Science_Innovators
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Re: 2023-01-13 Update (workunit status & missing devices)

I've been getting some resends still, but that's it:

OPNG_0170156_00021_1 Paderborn In Progress 2023-02-23 14:19:47 UTC 2023-02-26 14:19:47 UTC
OPNG_0170344_00032_1 Paderborn In Progress 2023-02-23 14:09:48 UTC 2023-02-26 14:09:48 UTC
OPNG_0170137_00024_3 Lvov Valid 2023-02-23 13:17:59 UTC 2023-02-25 01:17:59 UTC 2023-02-23 13:30:28 UTC 0.17 / 0.17 58.6 / 1,422.7
MCM1_0196758_4009_2 Rome In Progress 2023-02-23 13:08:59 UTC 2023-02-26 13:08:59 UTC
MCM1_0196767_2697_2 Linz In Progress 2023-02-23 12:52:53 UTC 2023-02-26 12:52:53 UTC
MCM1_0196767_2672_2 Linz In Progress 2023-02-23 12:52:53 UTC 2023-02-26 12:52:53 UTC
MCM1_0196767_2675_2 Linz In Progress 2023-02-23 12:52:53 UTC 2023-02-26 12:52:53 UTC
OPNG_0170337_00079_2 Vitebsk Valid 2023-02-23 12:39:27 UTC 2023-02-26 12:39:27 UTC 2023-02-23 13:01:43 UTC 0.36 / 0.37 58.6 / 1,354.2
MCM1_0197062_5227_2 Ryazan In Progress 2023-02-23 12:29:29 UTC 2023-03-01 12:29:29 UTC
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Unixchick
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Re: 2023-01-13 Update (workunit status & missing devices)

I think the MCM Work Units have dried up, except for the occasional resend. Time to put more in the hopper.

Time for me to start up the backup project. One of the things I really liked about WCG was that it had multiple projects under one banner, so if one project was on pause or having issues then you could just change the mix of WUs you got from this project. Doesn't really work like that anymore with all the projects being down or empty at once. I do hope the issues can be worked out soon.
[Feb 23, 2023 2:52:20 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Sgt.Joe
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Re: 2023-01-13 Update (workunit status & missing devices)

All of my machines except one have dried up. The last unit I received was 06:56 UTC on Feb 23,2023. My last machine will be dry in about 2 hours.
Cheers
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Sgt. Joe
*Minnesota Crunchers*
[Feb 23, 2023 3:25:13 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Cyclops
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Re: 2023-01-13 Update (workunit status & missing devices)

Hi all, thanks for bringing this to our attention, we are currently looking into it. I'll share any news that I get from the tech team ASAP. Sorry for the confusion.
[Feb 23, 2023 4:55:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Unixchick
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Re: 2023-01-13 Update (workunit status & missing devices)

Thanks Cyclops (and team) ! I've got MCM running on my machine again.
[Feb 23, 2023 4:58:15 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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