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yoro42
Ace Cruncher
United States
Joined: Feb 19, 2011
Post Count: 8979
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Lost User Name and Team Name – Credits etc Not transferd to WCG

When I looked at “My Contribution” I saw more than 1 year of Runtime and no Device listed.
I re-installed BOINCfrom WCG and tried again. Same as before ( No User, Tyeam ore Device) so I renamed ProgramFile BOINC to bBOINMC and Installed BOINC from WCG with the same results as bothe times brfore.

I Uninstalled BOINC and re named ProgramData file BOINC to dBOINC.
With the the two original files RENAMED (bBOINC and dBoinc) I installed BOINC FROME SCRATCH USING
'boinc_7.16.11_windows_x86_64__22_737352_dd264365.exe
After selrcting WCG and signing in with my User Name and password every thing is working as expected and is still running.By renaming the new Active to bnBNOINC and
the originaL (bBOINC & dBOINC) files back to BOINC I can recreate my problem

So my question is
How can I recover and have the work assigned to my WC account?

Thnk you, yoro42

PS I amvisually Impaire due to Macular Degeneratiom which helped obsured the problem
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[Feb 23, 2023 8:41:17 PM]   Link   Report threatening or abusive post: please login first  Go to top 
BobbyB
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Canada
Joined: Apr 25, 2020
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Re: Lost User Name and Team Name – Credits etc Not transferd to WCG

I can see the no device problem. Many had that problem from what I read in the forums. But no user!

Maybe that needs to be clarified. You are on the forum and posted this and I see a name "yoro42", joined date, number of posts, and badges.

You said that "signing in with my User Name and password every thing is working as expected and is still running"

I had one device missing, notified support and now it is there.

Is it just the one device?
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[Edit 2 times, last edit by BobbyB at Feb 24, 2023 1:49:30 AM]
[Feb 24, 2023 1:46:42 AM]   Link   Report threatening or abusive post: please login first  Go to top 
yoro42
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United States
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Re: Lost User Name and Team Name – Credits etc Not transferd to WCG

Yes, just one device.
It would download, process and upload Tasks back to WCG.
The properties button Copy ALL produces the following:

"Properties of project World Community Grid
General
URL
http://www.worldcommunitygrid.org/
User name
Team name
Resource share
100
Disk usage
138.51 MB
Computer ID
8569042
Suspended via GUI
no
Don't request tasks
no
Host location
default
Tasks completed
7,020
Tasks failed
7
Credit
User
626,643 total, 4,001.65 average
Host
626,643 total, 4,001.65 average
Scheduling
Scheduling priority
-1.00
Don't request tasks for NVIDIA GPU
Project preference
Last scheduler reply
2/18/2023 2:07:22 PM"

I have stopped new work on the current system which is now idle if restoring the problem would help.
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[Feb 24, 2023 5:39:47 PM]   Link   Report threatening or abusive post: please login first  Go to top 
adriverhoef
Master Cruncher
The Netherlands
Joined: Apr 3, 2009
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Re: Lost User Name and Team Name – Credits etc Not transferd to WCG

The properties button Copy ALL produces the following:

"Properties of project World Community Grid
http://www.worldcommunitygrid.org/
User name
Team name
Computer ID
8569042"

That is another way of finding your host-ID, yoro42. cool
Odd that your username and teamname are missing. devilish

I have stopped new work on the current system which is now idle if restoring the problem would help.

That is not necessary, yoro42, since Cyclops stated: "regardless of what results are shown on your Overview page, all of your contributions are properly recognized and sent to their respective projects. Results should be accurate across all pages once we solve this issue." (see e.g. post 682371).
[Feb 24, 2023 6:30:54 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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