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Re: CEP Uploads timing out (May 2)

What's cooking there in Cambridge... don't know. For sure, now just before shuteye, and my clients going into off-line crunch mode, seeing 4% after 4 minutes for the _4 result file, with a mean speed of 7Kb, not going to make it before the network switch is flipped. If not and tomorrow it's still snail pace, and it starts to impair other uploading, then choices will be made.

Buonanotte sleep

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[May 24, 2012 10:24:45 PM]   Link   Report threatening or abusive post: please login first  Go to top 
TPCBF
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Re: CEP Uploads timing out (May 2)

Hello cleanenergy,
We are getting multiple threads on this issue. See https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,33205

Some sort of network congestion is causing timeouts on some CEP2 uploads to Harvard. People are noticing this. It eventually finishes, but the condition can last a good part of a day. You need to have your network people investigate this issue, so you can post that this problem is being investigated. People are patient about problems they know are being worked on.

Lawrence
Indeed... biggrin

The CEP2 WU on my home PC that started upload around 4am this morning seemed to finally have finished around 5pm, so half a day to finally upload...

Haven't checked how long the SM box took to upload, but my iMac here at home seemed to have been able to upload his last finished WU during the day just fine... confused

Well, the server in SM has the same issues right now, when I just checked remotely, the upload was stuck at 76%, with retry in 18 minutes...

Ralf
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[Edit 1 times, last edit by TPCBF at May 25, 2012 10:16:45 PM]
[May 25, 2012 4:29:44 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: CEP Uploads timing out (May 2)

Oh dear... So, while the team had a very busy today, an rsync script caused some trouble on our servers... That script (which wasn't supposed to run there in the first place) malfunctioned, ate up all the memory, and nearly brought the machines to its knees. Due to excessive swapping the user uploads were impacted which we only noticed with quite a delay. We are extremely sorry about the problem and the tardy resolution. Things should be back to normal now. Please let us know if problems persist.
Best wishes
Your Harvard CEP team
[May 26, 2012 1:24:46 AM]   Link   Report threatening or abusive post: please login first  Go to top 
TPCBF
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Re: CEP Uploads timing out (May 2)

The stuck upload on the SM server finally finished, it will take a few hours until the next one is due and I will keep an eye on it...

Ralf
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[May 26, 2012 2:21:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: CEP Uploads timing out (May 2)

Things should be back to normal now.
Indeed so. My latest large CEP2 upload whizzed along at my maximum ADSL upload speed and without error.
[May 26, 2012 10:15:34 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: CEP Uploads timing out (May 2)

Thanks for the thumbs up and again, sorry for all the inconvenience!
Have a nice weekend
Your Harvard CEP team
[May 26, 2012 4:33:00 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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Re: CEP Uploads timing out (May 2)

Was taking ages here too for several days. Now it is back to normal.
[May 26, 2012 4:48:46 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Speedy51
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Re: CEP Uploads timing out (May 2)

Yesterday CEP2 posted a reason for the slow uploads on their Facebook page
Oh dear... So, while the team had a very busy today, an rsync script caused some trouble on our servers... That script (which wasn't supposed to run there in the first place) malfunctioned, ate up all the memory, and nearly brought the machine to its knees. Due to excessive swapping the user uploads were impacted which we only noticed with quite a delay.

We are extremely sorry about the problem and the tardy resolution! Things should be back to normal now. Please let us know if problems persist.
Best wishes
Your Harvard CEP team

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[Edit 1 times, last edit by Speedy51 at May 27, 2012 3:19:03 AM]
[May 27, 2012 3:16:35 AM]   Link   Report threatening or abusive post: please login first  Go to top 
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