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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Error, The member name entered could not be found. |
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Thread Status: Active Total posts in this thread: 21
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
One more data point.
The error still reproduces for me on IE8. This browser has never connected to the WCG website before. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Hi SekeRob. Thank you for looking into this.
Are you changing the profile itself or are you changing which profile is associated with which device? The problem we're having is with the latter. Device Manager->[pick a device]->[pick any profile in the select box]->Save Results in: Error The member name entered could not be found. Your action has resulted in an error. |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Poor [rush] reading on my part
 :Error Yup, tech action required. --//-- |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
"Went in this morning and just now both via Device Manager, then clicking on a profile next to a device"
Works for me as well but I want to change this device to another profile not the default as it's set as now. "Device Manager > Device Profile" Nope still doesn't work on the latest FF or ie9, also cleared cache's, cookie's to no avail. This is a new issue for me, never seen it before |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Poor [rush] reading on my part :Error Yup, tech action required. --//-- Rush reading from my point as well. Did not see that we were doing different things. Thanks for looking into it. |
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uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges: 
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I am looking into the issue now.
Sorry for the issue and hopefully I can get it fixed shortly. Thanks, -Uplinger |
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ccandido
Senior Cruncher Joined: Jun 22, 2011 Post Count: 182 Status: Offline Project Badges: 
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While trying to change the profile for one of my devices I had this error message too (The member name entered could not be found.). I did logout and logedin again but with no different results.
----------------------------------------  [Edit 1 times, last edit by ccandido at Jun 19, 2012 8:41:06 PM] |
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ccandido
Senior Cruncher Joined: Jun 22, 2011 Post Count: 182 Status: Offline Project Badges:
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Its working now. Problem seems to be solved
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uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges:
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Yes, please try again if you were encountering that issue. I have applied an update to the website recently that should fix the issue.
Thanks, -Uplinger |
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Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Yes, please try again if you were encountering that issue. I have applied an update to the website recently that should fix the issue. Thanks, -Uplinger Yup that seems to have fixed it for me, thanks. It would be nice if there was some sort of confirmation that the new profile had been upated or changed. Currently you select the new profile, hit save and that is it, no feedback from the web site. How about a "your profile has been changed" or something along those lines? |
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