MyOnlineTeam Daily Statistics for 03/16 - Active Members

Active team members report
==========================

                                                     Current          Points
Active member name            Rank      Change       Points        This Period
=========================     =====     ======     ===========     ===========
RT                                1          0     525,260,712         263,138
judson Somerville MD              2          0     220,456,677         135,364
GeraldRube                        3          0     209,118,144          93,891
Coingames                         4          0     105,638,233          14,614
xroule                            5          0      82,938,050         110,669
brown chris                       6          0      72,640,660          50,690
parmesian                         7          0      54,889,968          37,091
dkt                               8          0      53,607,796          86,347
Vuj                               9          0      36,724,118          34,761
keithhenry                       10          0      33,108,647           4,523
darth_vader                      11          0      26,162,012          27,877
Fanie                            12          0      20,468,534          13,890
Tomwp                            13          0      17,867,834          41,454
smcclarigan                      14          0      17,376,871           1,910
lawrencehardin                   15          0      17,162,696          10,033
pramodp                          16          0      16,034,513             284
PohSoon                          17          0      14,021,274           7,653
largethunder                     18          0      11,218,937          18,185
Jonathon Wright                  19          0       7,743,368           9,825
SteelDragon                      20          0       7,323,892           3,494
Mechanical                       21          0       5,351,488           6,878
jpenning                         22          0       5,012,458          39,940
johng                            23          0       4,794,573             885
Bravehart                        24          0       4,110,599               0
doright                          25          0       3,714,770           7,752
Lanscader                        26          0       3,581,283           1,679
elpe                             27          0       2,060,105           1,574
cht!                             28          0       1,609,468          10,970
CCH                              29          0       1,566,800             915
pauldarleen                      30          0       1,480,297             586
Hintsala                         31          0       1,120,247             534
sz2000                           32          0         585,361               0
Harry de Swart                   33          0         455,588               0
sm217144                         34          0         140,887               0

Note: Active members are those who earned points in the prior 30 days.

Top Twenty active members returning points today:
01: RT - 263,138 points
02: judson Somerville MD - 135,364 points
03: xroule - 110,669 points
04: GeraldRube - 93,891 points
05: dkt - 86,347 points
06: brown chris - 50,690 points
07: Tomwp - 41,454 points
08: jpenning - 39,940 points
09: parmesian - 37,091 points
10: Vuj - 34,761 points
11: darth_vader - 27,877 points
12: largethunder - 18,185 points
13: Coingames - 14,614 points
14: Fanie - 13,890 points
15: cht! - 10,970 points
16: lawrencehardin - 10,033 points
17: Jonathon Wright - 9,825 points
18: doright - 7,752 points
19: PohSoon - 7,653 points
20: Mechanical - 6,878 points

Total points returned today: 1,037,406
Active members returning points today: 30
Average points per member active today: 34,580.2

In the end, it's going to force to me do what I should have done long ago. I know enough about PCs to be dangerous. I need to feel I have some modicum of competence with them. It's not really that hard. You just have to bite the bullet and do it. As for the quad, basically they determined that the power supply was gone. Having to get the replacement for them was an expected surprise but was a good experience and probably saved me a few bucks. If that was all that had been involved, I would have had the machine back in about a week or so and a totally different view of them. Their diagnostics said that my hard drive was going bad and could fail at any time. I've lost a hard drive before and it's not fun. What was frustrating was that their diagnostics apparently could not tell if the problem was with the platters or the drive head. Problems with bad spots on the platters can usually be addressed with chkdsk. If it's the head going bad, you're gambling every second you have the machine running. Net of the saga with the disk drive is that I ended up with a 500GB drive replacing a 250GB (thereabouts) for free. I did have to buy a set of recovery disks for the OS and supply to them. Their backup and restore process basically got a backup of the old drive, installed the OS from the recovery disk, and data files. When you say restore to me, I define that as things are like they were before. I did not get a restore. I do have the old drive and they are sending me the power/cable so that the drive will have power and I can connect it to the quad via a USB port. That will let me sort out what all I need to hunt down and reinstall program-wise. Their explanation today for why they couldn't move programs over was copyright issues and getting the registry entries in. I had thought initially that having them deal with the drive issue would be faster that if I did it on my own. Four weeks later, I still have to address that issue with just the easy part down - physically replacing the hard drive and reinstalling the OS. The amazing thing is that if they could manage to communicate with their customers (with maybe three exceptions, I initiated any calls) and could accurately set clear expectations, my story could be very different.

MyOnlineTeam Daily Statistics for 03/17 - Active Members

Active team members report
==========================

                                                     Current          Points
Active member name            Rank      Change       Points        This Period
=========================     =====     ======     ===========     ===========
RT                                1          0     525,573,534         312,822
judson Somerville MD              2          0     220,619,977         163,300
GeraldRube                        3          0     209,224,180         106,036
Coingames                         4          0     105,651,080          12,847
xroule                            5          0      83,040,605         102,555
brown chris                       6          0      72,691,280          50,620
NiceMedTexMD                      7          0      58,749,270          10,486
parmesian                         8          0      54,950,924          60,956
dkt                               9          0      53,702,744          94,948
Vuj                              10          0      36,751,916          27,798
keithhenry                       11          0      33,117,918           9,271
darth_vader                      12          0      26,192,235          30,223
Fanie                            13          0      20,482,820          14,286
Tomwp                            14          0      17,900,764          32,930
smcclarigan                      15          0      17,377,694             823
lawrencehardin                   16          0      17,175,421          12,725
pramodp                          17          0      16,035,563           1,050
PohSoon                          18          0      14,039,615          18,341
largethunder                     19          0      11,250,406          31,469
Jonathon Wright                  20          0       7,751,980           8,612
SteelDragon                      21          0       7,330,782           6,890
Mechanical                       22          0       5,353,869           2,381
jpenning                         23          0       5,059,751          47,293
johng                            24          0       4,794,573               0
Bravehart                        25          0       4,110,599               0
doright                          26          0       3,727,622          12,852
Lanscader                        27          0       3,593,270          11,987
elpe                             28          0       2,062,862           2,757
cht!                             29          0       1,621,784          12,316
CCH                              30          0       1,569,979           3,179
pauldarleen                      31          0       1,484,782           4,485
Hintsala                         32          0       1,128,726           8,479
sz2000                           33          0         585,361               0
Harry de Swart                   34          0         455,588               0
sm217144                         35          0         142,989           2,102

Note: Active members are those who earned points in the prior 30 days.

Top Twenty active members returning points today:
01: RT - 312,822 points
02: judson Somerville MD - 163,300 points
03: GeraldRube - 106,036 points
04: xroule - 102,555 points
05: dkt - 94,948 points
06: parmesian - 60,956 points
07: brown chris - 50,620 points
08: jpenning - 47,293 points
09: Tomwp - 32,930 points
10: largethunder - 31,469 points
11: darth_vader - 30,223 points
12: Vuj - 27,798 points
13: PohSoon - 18,341 points
14: Fanie - 14,286 points
15: doright - 12,852 points
16: Coingames - 12,847 points
17: lawrencehardin - 12,725 points
18: cht! - 12,316 points
19: Lanscader - 11,987 points
20: NiceMedTexMD - 10,486 points

Total points returned today: 1,216,819
Active members returning points today: 31
Average points per member active today: 39,252.2258

Hey Dr. Mike! Great to have you back again! Hope all has been going well.

When I took my Lenovo desktop in to have the power supply replaced, I had it back the next day. This was after they cleaned the inside and verified it was working properly. When I went in to pick it up, I booted it so I could enter my password and verify things were working properly. I have had them (Best Buy) upgrade the OS on my laptop from XP to 7, and I considered the work they had done to save existing files to be very good.

I had Best Buy install a new drive on the desktop and I had no problems with the work they did. One thing I did was get a Windows 7 professional version to install and I provided the Windows 7 for the install. I had no programs or data I was concerned about losing. I am using that system while writing this post. I would normally not believe what I was told about a hard drive going bad. I have had this laptop for 4 years now and I got it from IBM when I retired, so I don't know how long I had been in service before I bought it as a used machine.

Even though I had good experience with Best Buy in the past, I treat it situation based on my requirements at the time. I don't expect more than one system to go down at any one time, and I have two other systems I can use for backup purposes.