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Former Member
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upload error

I have a completed workunit, but when I try to upload it, when the upload completes (progress bar reaches 100%), the status shows 'Upload: retry in ...' and the workunit did not upload and it stays at 100% upload progress without uploading. when I tried to retry upload, the progress reset to 0% and the problem arises again.
Here's the event log:


05/06/14 21:43:33 | World Community Grid | Started upload of E221517_014_K.25.C17FH6N3OS2Se.00506566.3.set1d06_0_4
05/06/14 21:47:47 | World Community Grid | [error] Error reported by file upload server: can't open file
05/06/14 21:47:47 | World Community Grid | Temporarily failed upload of E221517_014_K.25.C17FH6N3OS2Se.00506566.3.set1d06_0_4: transient upload error
05/06/14 21:47:47 | World Community Grid | Backing off 04:20:02 on upload of E221517_014_K.25.C17FH6N3OS2Se.00506566.3.set1d06_0_4
[May 6, 2014 1:58:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
gb009761
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Re: upload error

Hi marcus1234, yes, it's a known issue - as Harvard (who these _4 files get uploaded to), are currently moving their servers around. Thus, they're offline for a little while.

Once they've gotten themselves sorted, then this issue should resolve itself.

The thread with all the details in it, is Upcoming server downtime: May 5th, 2014
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[Edit 1 times, last edit by gb009761 at May 6, 2014 2:09:47 PM]
[May 6, 2014 2:05:09 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: upload error

Let's get this straight. New work is not circulated, but repair jobs are, so this tells me, now trying to upload _4 part of the _ 2-- copy:

E221302_ 732_ K.24.C17FH10N5Si.00567401.4.set1d06_ 2-- - In Progress 5/5/14 19:51:25 5/9/14 07:51:25 0.00 0.0 / 0.0
E221302_ 732_ K.24.C17FH10N5Si.00567401.4.set1d06_ 1-- 640 Pending Validation 4/25/14 19:52:50 4/26/14 09:45:21 7.02 128.9 / 0.0
E221302_ 732_ K.24.C17FH10N5Si.00567401.4.set1d06_ 0-- - No Reply 4/25/14 19:51:24 5/5/14 19:51:24 0.00 0.0 / 0.0

Since _4 cannot upload successfully, any task, like in the opening post example the _0 copy, cannot report, so goes no reply, so a new copy goes out. Please could the technicians reset the deadlines, so this does -not- occur to any result that did net get reported back before the harvard outage started. Best laid plans with loose ends?
[May 6, 2014 2:20:06 PM]   Link   Report threatening or abusive post: please login first  Go to top 
uplinger
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Re: upload error

marcus1234, are you still encountering the issue with uploading to their servers that file? If so please post that information in this forum so we can capture that data and give back to the researchers. https://secure.worldcommunitygrid.org/forums/wcg/viewthread_thread,36760

Thanks,
-Uplinger
[May 6, 2014 10:47:32 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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