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World Community Grid Forums
Category: Completed Research
Forum: The Clean Energy Project - Phase 2 Forum
Thread: Cannot upload results - where to send them? |
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Thread Status: Active Total posts in this thread: 20
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Tern
Cruncher Joined: Nov 27, 2015 Post Count: 15 Status: Offline Project Badges: 
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The one exception to the IBM data center, is that we will upload a very large result file for The Clean Energy Project directly to the researchers at Harvard. The IP addresses for that are 140.247.231.147 140.247.231.157 147 - "Certificate invalid - host name mismatch". 157 - "Cannot open page, server not responding". So the problem is indeed on Harvard's end. Will allow to continue to retry the uploads, hopefully WCG can fix this quickly. |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
You've been asked to post the link, but it's pointless. Members can only see their own work unit distribution details and result/error logs [it continues to be a serious nuisance v.v. the useless secrecy as there's nothing personal or private in that information and would substantially speed up member-to-member support... WCG's consistent inconsistency with any other BOINC project. This lahdihdah short for: You need to post a copy/paste job of the information only you can see [which will anyway disappear as soon as the canonical result has been determined and has been migrated to the master database. |
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Tern
Cruncher Joined: Nov 27, 2015 Post Count: 15 Status: Offline Project Badges:
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Really there's no point in chasing the WU details anyway, the uplink URL won't be in the logs themselves. To find them you have to go into BOINC Manager and turn on debug mode and read the message file right after it tries an upload - or the lazy way, ask as I did earlier - to get the IP addresses. Bottom line at this time, it's something that needs to be fixed on their end, getting the certificate corrected. Any host with decent security software on it is going to refuse to upload the work to a questionable site.
My security software was updated last month and two projects "broke" - the other one was on download (easy to spot) and actually flagged specifically (and mistakenly) as an illegal porn site, and the security software folks fixed it when they were notified. In this case, just now identified, it's a real problem, at Harvard, and there's not a fix at our end other than maybe turning off security (which I can't - and wouldn't anyway - do). That might be an option for you though. |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
Either there's a problem at the Harvard end, or your end, or both ends, but the statistics say the normal amount of work is being *successfully* returned, through this morning ;o)
01/31/2016 9:017:17:42:07 15,271,023 11,262 In short, the [layman?] jury is out and not likely to come to a verdict anytime soon. |
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Tern
Cruncher Joined: Nov 27, 2015 Post Count: 15 Status: Offline Project Badges:
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Have now tried to access the Harvard sites from multiple hosts - no luck, same issues (147 bad cert, 157 no response). Overriding the bad certificate on 147 gives Apache Test Page, so that's fine - if you can get past the cert, which BOINC seems can't (no idea how to bypass that on my end, yet).
In case my hosts configs matter: Mac OS 10.11.2 or Windows 10, BOINC 5.6.22, Netgear Router, filtering software from "CE", AT&T DSL. If anyone else having this problem has the same (or different!) host configs, please post here, maybe we can narrow down which part is blocking the upload to the bad site and put in a bypass. Obviously nobody's going to jump to correct the invalid certificate until a lot more people are affected by it. |
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deltavee
Ace Cruncher Texas Hill Country Joined: Nov 17, 2004 Post Count: 4835 Status: Offline Project Badges: 
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In case my hosts configs matter: Mac OS 10.11.2 or Windows 10, BOINC 5.6.22, Netgear Router, filtering software from "CE", AT&T DSL. I don't know if this matters, but your Boinc version is ancient. You may want to try downloading and running the WCG recommended version 7.2.47, or an even later one.  [Edit 1 times, last edit by deltavee at Feb 1, 2016 3:10:41 PM] |
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SekeRob
Master Cruncher Joined: Jan 7, 2013 Post Count: 2741 Status: Offline |
It's a typo for 7.6.22 I'd expect (5.6.22, the whole 5.6 cycle does not exist in the update index and probably would not install on 10.11)
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Tern
Cruncher Joined: Nov 27, 2015 Post Count: 15 Status: Offline Project Badges:
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Yes, I fat-fingered it. It's the current 7.6.22 release.
----------------------------------------Also - tried the thawte "ca-bundle.crt" workaround given in another thread. No luck, at least on the host I tried it on. Did manage to create the crt file correctly finally, I think. Quit and relaunched BOINC, etc. Didn't reboot... Anyone gotten this to work that has a pointer to detecting if BOINC has seen the file or not? (Other than "now it works".) I see nothing new in Messages. [Edit 1 times, last edit by Bill Michael at Feb 1, 2016 4:16:32 PM] |
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Yarensc
Advanced Cruncher USA Joined: Sep 24, 2011 Post Count: 134 Status: Offline Project Badges: 
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Just in case its something on your end rejecting their security settings, might want to try temporarily disabling your antivirus/firewall as a test. Still something they should fix, but that might let you upload results in the meantime. I recall reading somewhere that some older versions of SSL are starting to be blocked as they've proven to be unsecure, so that might be the case if they have an older cert.
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Tern
Cruncher Joined: Nov 27, 2015 Post Count: 15 Status: Offline Project Badges:
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Anyone with this problem, please see other threads - there is a workaround involving creating a ".crt" file in the BOINC directory. It may not work immediately, at least it didn't for me. Here is what I posted in the other thread:
The .crt file either finally worked (after not working yesterday - maybe hosts rebooted? Dunno.) or something changed, both my 'hung' hosts finally got through to Harvard this afternoon. The error message, visible in Firefox, doesn't match the error given above in this thread. I get: 140.247.231.147 uses an invalid security certificate. The certificate is only valid for cleanenergy.worldcommunitygrid.org (Error code: ssl_error_bad_cert_domain) Problem solved - for me, for now - but this obviously still needs to be addressed, or many more folks will start having the problem soon. Thanks for all who contributed to the workaround. |
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