Hello,

My client had a hard crash such that my work and data was unrcoverable. Created the same device name as it's the same machine, but everything was reinstalled new.
My new device ID is: Computer ID 7002627
Would be great if someone could reattach it, ideally to the former device of the same name.

Thanks,

EDIT: Support ticket with the same information raised.

Hi AlmightyMoe and YFHXYA,

I have forwarded your device IDs to a member of the tech team who will ensure the devices are added to your profiles.

I finally have some proper information about my missing machines -- the log files in my case were rolling over so quickly that the hidden information was scrolling into the ether so I could never find it.

Here is the log information from my main machine, Miracle, which has not shown any WUs since 26 October despite churning out 24 every 2 hours 24X7:

11/8/2023 9:21:03 AM | | Starting BOINC client version 7.16.11 for windows_x86_64
11/8/2023 9:21:03 AM | | log flags: file_xfer, sched_ops, task
11/8/2023 9:21:03 AM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2s zlib/1.2.8
11/8/2023 9:21:03 AM | | Data directory: C:\BoincData
11/8/2023 9:21:03 AM | | Running under account John
11/8/2023 9:21:03 AM | | CUDA: NVIDIA GPU 0: Quadro K6000 (driver version 353.30, CUDA version 7.5, compute capability 3.5, 4096MB, 4025MB available, 5193 GFLOPS peak)
11/8/2023 9:21:03 AM | | Windows processor group 0: 32 processors
11/8/2023 9:21:03 AM | | Host name: Miracle
11/8/2023 9:21:03 AM | | Processor: 32 GenuineIntel 13th Gen Intel(R) Core(TM) i9-13900F [Family 6 Model 183 Stepping 1]
11/8/2023 9:21:03 AM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 smep bmi2
11/8/2023 9:21:03 AM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.19045.00)
11/8/2023 9:21:03 AM | | Memory: 63.85 GB physical, 127.85 GB virtual
11/8/2023 9:21:03 AM | | Disk: 1.64 TB total, 1.08 TB free
11/8/2023 9:21:03 AM | | Local time is UTC -5 hours
11/8/2023 9:21:03 AM | | No WSL found.
11/8/2023 9:21:03 AM | World Community Grid | General prefs: from World Community Grid (last modified 03-Sep-2023 18:59:16)
11/8/2023 9:21:03 AM | World Community Grid | Host location: none
11/8/2023 9:21:03 AM | World Community Grid | General prefs: using your defaults
11/8/2023 9:21:03 AM | | Reading preferences override file
11/8/2023 9:21:03 AM | | Preferences:
11/8/2023 9:21:03 AM | | max memory usage when active: 49033.70 MB
11/8/2023 9:21:03 AM | | max memory usage when idle: 49033.70 MB
11/8/2023 9:21:04 AM | | max disk usage: 15.00 GB
11/8/2023 9:21:04 AM | | max CPUs used: 24
11/8/2023 9:21:04 AM | | don't compute while active
11/8/2023 9:21:04 AM | | don't use GPU while active
11/8/2023 9:21:04 AM | | suspend work if non-BOINC CPU load exceeds 25%
11/8/2023 9:21:04 AM | | (to change preferences, visit a project web site or select Preferences in the Manager)
11/8/2023 9:21:04 AM | | Setting up project and slot directories
11/8/2023 9:21:04 AM | | Checking active tasks
11/8/2023 9:21:04 AM | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 4167202; resource share 100
11/8/2023 9:21:04 AM | | Setting up GUI RPC socket
11/8/2023 9:21:04 AM | | Checking presence of 922 project files
11/8/2023 9:21:04 AM | | Suspending computation - computer is in use

I hope that this information will be enough to get this machine recognized. I still have two(?) others that are not showing results or are showing results under the wrong name. I'll get to work on them when time permits.

Hi jmcgaw,

Thanks for sending this along. I have forwarded this to a member of the tech team who will investigate why results haven't been updated for this device.

Hi Ethan,

I have forwarded your host ID to a member of the tech team who will ensure the device is added to your profile.