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Former Member
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Error, The member name entered could not be found.

I'm logged onto WCG and can see my stats etc.
Clicked Device Manger button and can see all my devices. Click on any device and try to change the profile and get the subject error???

Obviously I'm logged in so I don't know why WCG is throwing up this error and not allowing me to change a profile?

Ideas anyone?

TIA
[Jun 19, 2012 12:39:15 AM]   Link   Report threatening or abusive post: please login first  Go to top 
wplachy
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Re: Error, The member name entered could not be found.

Same here. I suspect it's related to this
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Bill P

[Jun 19, 2012 2:07:28 AM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

I suspect you may be correct there fellow team member :)

May have introduced a bug or database error or just plain frozen database while enhancements are made to the system.

Wait and see I guess...
[Jun 19, 2012 2:46:25 AM]   Link   Report threatening or abusive post: please login first  Go to top 
deltavee
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Re: Error, The member name entered could not be found.

I'm sure Vasili had a hard time with that one ping only.
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4849
[Jun 19, 2012 12:43:48 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

I am seeing the same problem, hopefully there is an easy fix for the techs.
[Jun 19, 2012 4:16:04 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

Try logging out, clearing cookies, exit browser, open browser, try again, then let us know.

(I dont use "remember me" btw... my browser settings do not allow persistent cookies beyond the point of exiting the browser.)

--//--
[Jun 19, 2012 4:19:32 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

Try logging out, clearing cookies, exit browser, open browser, try again, then let us know.

(I dont use "remember me" btw... my browser settings do not allow persistent cookies beyond the point of exiting the browser.)

--//--


No luck.
Using Chrome 19.0.1086.56 (latest stable release) if that makes a difference.

ETA: I can do everything else on my account, it is just changing profiles.
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[Edit 1 times, last edit by Former Member at Jun 19, 2012 4:32:22 PM]
[Jun 19, 2012 4:31:31 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

The browser is always a variable when developing / maintaining web pages. Thanks for telling.

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[Jun 19, 2012 4:33:08 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Mathilde2006
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Re: Error, The member name entered could not be found.

Same problem here.
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[Jun 19, 2012 4:50:40 PM]   Link   Report threatening or abusive post: please login first  Go to top 
Former Member
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Re: Error, The member name entered could not be found.

Went in this morning and just now both via Device Manager, then clicking on a profile next to a device and also via Device Manager > Device Profile. Made a change and saved. FF 13 and can't reproduce (FF is 32 bits on 64 bit OS). Tried same on IE9 (64bit) and no issue.

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[Jun 19, 2012 5:01:28 PM]   Link   Report threatening or abusive post: please login first  Go to top 
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