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Former Member
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Problem with Upload Server

Many jobs waiting for upload and download. Seemed to start about 0300 UTC. Seeing the following messages:

Sun 05 Feb 2017 09:26:45 PM CST | World Community Grid | Temporarily failed upload of SCC1_0000008_Bct-A_40422_1_r381390538_0: transient HTTP error
Sun 05 Feb 2017 09:26:45 PM CST | World Community Grid | Backing off 00:03:55 on upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:26:47 PM CST | | Internet access OK - project servers may be temporarily down.
Sun 05 Feb 2017 09:30:42 PM CST | World Community Grid | Started upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:30:45 PM CST | | Project communication failed: attempting access to reference site
Sun 05 Feb 2017 09:30:45 PM CST | World Community Grid | Temporarily failed upload of SCC1_0000008_Bct-A_40422_1_r381390538_0: transient HTTP error
Sun 05 Feb 2017 09:30:45 PM CST | World Community Grid | Backing off 00:05:54 on upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:30:47 PM CST | | Internet access OK - project servers may be temporarily down.
Sun 05 Feb 2017 09:33:01 PM CST | World Community Grid | update requested by user
Sun 05 Feb 2017 09:33:02 PM CST | World Community Grid | Sending scheduler request: Requested by user.
Sun 05 Feb 2017 09:33:02 PM CST | World Community Grid | Reporting 2 completed tasks
Sun 05 Feb 2017 09:33:02 PM CST | World Community Grid | Not requesting tasks: don't need (job cache full)
Sun 05 Feb 2017 09:33:05 PM CST | World Community Grid | Scheduler request completed
Sun 05 Feb 2017 09:36:39 PM CST | World Community Grid | Started upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:36:41 PM CST | World Community Grid | [error] Error reported by file upload server: System temporarily overloaded: file uploads are temporarily disabled.
Sun 05 Feb 2017 09:36:41 PM CST | World Community Grid | Temporarily failed upload of SCC1_0000008_Bct-A_40422_1_r381390538_0: transient upload error
Sun 05 Feb 2017 09:36:41 PM CST | World Community Grid | Backing off 00:09:21 on upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:46:04 PM CST | World Community Grid | Started upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:46:37 PM CST | | Project communication failed: attempting access to reference site
Sun 05 Feb 2017 09:46:37 PM CST | World Community Grid | Temporarily failed upload of SCC1_0000008_Bct-A_40422_1_r381390538_0: transient HTTP error
Sun 05 Feb 2017 09:46:37 PM CST | World Community Grid | Backing off 00:23:57 on upload of SCC1_0000008_Bct-A_40422_1_r381390538_0
Sun 05 Feb 2017 09:46:39 PM CST | | Internet access OK - project servers may be temporarily down.
Sun 05 Feb 2017 10:02:24 PM CST | World Community Grid | Computation for task SCC1_0000008_Bct-A_98831_2 finished
Sun 05 Feb 2017 10:02:24 PM CST | World Community Grid | Starting task SCC1_0000009_Bct-A_21707_1
Sun 05 Feb 2017 10:02:26 PM CST | World Community Grid | Started upload of SCC1_0000008_Bct-A_98831_2_r1202830083_0
Sun 05 Feb 2017 10:02:34 PM CST | World Community Grid | Finished upload of SCC1_0000008_Bct-A_98831_2_r1202830083_0

[Feb 6, 2017 4:33:14 AM]

Former Member
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Re: Problem with Upload Server

Same problem here, not able to upload been ongoing for about an hour all my rigs.

Mon 06 Feb 2017 15:22:17 AEDT | World Community Grid | Started upload of SCC1_0000013_Bct-A_54077_0_r1091914132_0
Mon 06 Feb 2017 15:22:28 AEDT | World Community Grid | Finished upload of SCC1_0000013_Bct-A_54077_0_r1091914132_0
Mon 06 Feb 2017 15:22:31 AEDT | World Community Grid | Started upload of SCC1_0000013_Bct-A_56163_0_r51578848_0
Mon 06 Feb 2017 15:22:37 AEDT | | Project communication failed: attempting access to reference site
Mon 06 Feb 2017 15:22:37 AEDT | World Community Grid | Temporarily failed upload of SCC1_0000013_Bct-A_56163_0_r51578848_0: transient HTTP error
Mon 06 Feb 2017 15:22:37 AEDT | World Community Grid | Backing off 04:05:11 on upload of SCC1_0000013_Bct-A_56163_0_r51578848_0

[Feb 6, 2017 4:47:24 AM]

Former Member
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Re: Problem with Upload Server

Same here, about the same time. One WU still stuck downloading, one stuck uploading. Similar messages.

[Feb 6, 2017 4:47:31 AM]

NixChix
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Re: Problem with Upload Server

I am having problems too on both uploads and downloads. It looks like they are slowly getting through so the server is not down, just having a bad day. skull

Cheers

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[Feb 6, 2017 4:49:02 AM]

JMrkvicka
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Re: Problem with Upload Server

Yes. Unfortunately, if we don't tell the weatherman, he can make the sun come out.

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[Feb 6, 2017 4:53:24 AM]

cjslman
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Re: Problem with Upload Server

Yeap, me too...
2/5/2017 10:28:33 PM | World Community Grid | Temporarily failed upload of ZIKA_000197034_x5gpi_ZIKV_NS2bNS3pr_A_AB_DelNS2m_0472_0_r2045397716_0: transient HTTP error
2/5/2017 10:28:33 PM | World Community Grid | Backing off 00:03:44 on upload of ZIKA_000197034_x5gpi_ZIKV_NS2bNS3pr_A_AB_DelNS2m_0472_0_r2045397716_0
2/5/2017 10:28:34 PM | | Internet access OK - project servers may be temporarily down.
[2/5/2017 10:40:14 PM | World Community Grid | update requested by user
2/5/2017 10:40:18 PM | World Community Grid | Sending scheduler request: Requested by user.
2/5/2017 10:40:18 PM | World Community Grid | Not requesting tasks: some download is stalled
2/5/2017 10:40:19 PM | World Community Grid | Scheduler request completed

crying

CJSL

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[Feb 6, 2017 4:57:50 AM]

cjslman
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Re: Problem with Upload Server

Seems that whatever was wrong got fixed between 2:36 am & 3:00 am CT. Been working OK since 3:00 am CT (at least for me). Hope everybody else is now having successful uploads/downloads.

CJSL

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[Feb 6, 2017 12:26:34 PM]

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Re: Problem with Upload Server

Something has gone wrong, again.
Have not been able to upload for about an hour again.
EDIT / Seems that it's hit & miss type of thing, some rigs can upload others can't.

Tue 07 Feb 2017 16:34:49 AEDT | World Community Grid | Started upload of SCC1_0000013_Bct-A_56086_0_r663225621_0
Tue 07 Feb 2017 16:34:49 AEDT | World Community Grid | Started upload of SCC1_0000013_Bct-A_55611_0_r453119841_0
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | [error] Error reported by file upload server: System temporarily overloaded: file uploads are temporarily disabled.
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | [error] Error reported by file upload server: System temporarily overloaded: file uploads are temporarily disabled.
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | Temporarily failed upload of SCC1_0000013_Bct-A_56086_0_r663225621_0: transient upload error
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | Backing off 00:03:12 on upload of SCC1_0000013_Bct-A_56086_0_r663225621_0
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | Temporarily failed upload of SCC1_0000013_Bct-A_55611_0_r453119841_0: transient upload error
Tue 07 Feb 2017 16:34:50 AEDT | World Community Grid | Backing off 00:03:28 on upload of SCC1_0000013_Bct-A_55611_0_r453119841_0

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[Edit 2 times, last edit by Former Member at Feb 7, 2017 8:48:42 PM]

[Feb 7, 2017 5:37:54 AM]

TonyEllis
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Re: Problem with Upload Server

Something has gone wrong, again.
Have not been able to upload for about an hour again.
EDIT / Seems that it's hit & miss type of thing, some rigs can upload others can't.

Same here... In fact hit and miss for an individual machine as well where some upload and others do not...

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[Feb 7, 2017 7:46:37 AM]

Former Member
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Re: Problem with Upload Server

Last night I noticed it again about 0430Z. The night before I noticed about 0300Z. The fact that it starts not too long after the stats update and the message about the server being temporarily overloaded suggests maybe a maintenance task might be running and causing problems. Previous night it cleared up about 6 hours later. Just a guess..

[Feb 7, 2017 2:31:50 PM]

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