| Index | Recent Threads | Unanswered Threads | Who's Active | Guidelines | Search |
 |
World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Unplanned website outage 2017-06-25. |
| No member browsing this thread |
|
Thread Status: Active Total posts in this thread: 265
|
|
| Author |
|
|
Crosster
Cruncher France Joined: Jul 30, 2011 Post Count: 29 Status: Offline Project Badges: 
|
@PMH_UK
----------------------------------------Same problem here, stuck with only Smash Childhood Cancer selected   |
||
|
|
dcs1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges: 
|
Up and running . Hope it does not get hosed with the huge backlog of result reports!!!!
---------------------------------------- |
||
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
Up and running . Hope it does not get hosed with the huge backlog of result reports!!!! I'm in the UK and am now getting downloads and uploads too. Phew!!!! Great work!! Nice to see it's all up and running again!! Neil. |
||
|
|
uplinger
Former World Community Grid Tech Joined: May 23, 2005 Post Count: 3952 Status: Offline Project Badges: 
|
Greetings,
I have been monitoring the results and scheduler requests. It looks like the backlog of those waiting to hammer us is over. System handled it nicely with uploads to our servers never hitting the max connections. As a side note, validators are turned on, however the transitioner is a little behind and is catching up quickly. Within the next hour, results that have been reported should begin to be validated. Thanks, -Uplinger |
||
|
|
KerSamson
Master Cruncher Switzerland Joined: Jan 29, 2007 Post Count: 1672 Status: Offline Project Badges: 
|
Dear WCG Tech team,
----------------------------------------thank you very much for the support and for the hard work required during the last 2 days. We really appreciate the way you resolved this major incident. Since many of us are involved in IT system operation, we would like - after you would have had sufficient time for recovering and relaxing - that you could provide an analysis report of this incident . Maybe several of us can learn from this bad experience and try to avoid that a similar scenario occurred again to us. Cheers, Yves ---------------------------------------- [Edit 1 times, last edit by KerSamson at Jun 26, 2017 8:57:40 PM] |
||
|
|
pj1476
Cruncher Scotland, UK. Joined: Sep 1, 2013 Post Count: 1 Status: Offline Project Badges:
|
Ditto to above, nice to be back. Well done.
|
||
|
|
Former Member
Cruncher Joined: May 22, 2018 Post Count: 0 Status: Offline |
I was worried 12 hours ago, having woken up to find no status change. Great work. All sorted..... SO many important computations could potentially have been lost - hopefully nothing lost - just delayed 36 hours or whatever it was!!!
|
||
|
|
dcs1955
Veteran Cruncher USA Joined: May 24, 2016 Post Count: 668 Status: Offline Project Badges:
|
Up and running . Hope it does not get hosed with the huge backlog of result reports!!!! I'm in the UK and am now getting downloads and uploads too. Phew!!!! Great work!! Nice to see it's all up and running again!! Neil. I have been running HSTB and OET but have been deselecting OET after getting 300+ new work units. Fortunately, I had enough Work Units. to crunch over the outage. I have not gotten any downloads due the paristy of HSTB work. I hope they fix the "My Projects" selection functionality. |
||
|
|
TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1951 Status: Offline Project Badges:
|
Dear WCG Tech team, Was just about to post the same question, to get a "post mortem" report of what exactly happened and what made it so tough to remedy...thank you very much for the support and for the hard work required during the last 2 days. We really appreciate the way you resolved this major incident. Since many of us are involved in IT system operation, we would like - after you would have had sufficient time for recovering and relaxing - that you could provide an analysis report of this incident . Maybe several of us can learn from this bad experience and try to avoid that a similar scenario occurred again to us. Cheers, Yves thanks for gettings things back up and running and try to get some well deserved sleep, Ralf  |
||
|
|
Allen008
Senior Cruncher USA Joined: Sep 22, 2009 Post Count: 244 Status: Offline Project Badges: 
|
Let's hope all the guys and gals on the tech teams get nice pay raises on their next reviews; they've certainly earned them. Thanks!!!
---------------------------------------- |
|||
|
||||
|
|