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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 527
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 2955 Status: Offline Project Badges: 
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How long, approx., does it take for a new device to be added, and then for the results of said new device, to be attributed to my contribution?
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 243 Status: Offline Project Badges: 
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Hi Spiderman, mathieubodin44@gmail.com, and KayDee,
I have forwarded your messages to a member of the tech team who will add your devices manually at their earliest convenience. |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 243 Status: Offline Project Badges:
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How long, approx., does it take for a new device to be added, and then for the results of said new device, to be attributed to my contribution? Hi gb009761, It can take up to a week for new devices to be added. At that point, if results from the new device are still missing from your contribution, please contact our support email or add your missing device to this thread. |
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Aperture_Science_Innovators
Advanced Cruncher United States Joined: Jul 6, 2009 Post Count: 139 Status: Offline Project Badges: 
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My new one is showing up, many thanks @TigerLily and the tech team for getting it handled promptly :)
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 2955 Status: Offline Project Badges:
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How long, approx., does it take for a new device to be added, and then for the results of said new device, to be attributed to my contribution? Hi gb009761, It can take up to a week for new devices to be added. At that point, if results from the new device are still missing from your contribution, please contact our support email or add your missing device to this thread. Thanks TigerLily - my new device is now showing, but I'm not certain that my contribution has tallied as yet (it may be, that it'll 'sort itself out' after the stats run tonight - thus, I'll check tomrrow and come back with a definitive answer). At least I won't need to keep 'baby-sitting' it al the time, to ensure that there's a steady supply of WU's waiting to be processed, whilst not flooding my older device that this new one originally shared. Three device profiles = three different devices  [Edit 1 times, last edit by gb009761 at Jun 27, 2023 12:32:17 AM] |
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gb009761
Master Cruncher Scotland Joined: Apr 6, 2005 Post Count: 2955 Status: Offline Project Badges:
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How long, approx., does it take for a new device to be added, and then for the results of said new device, to be attributed to my contribution? Hi gb009761, It can take up to a week for new devices to be added. At that point, if results from the new device are still missing from your contribution, please contact our support email or add your missing device to this thread. Thanks TigerLily - my new device is now showing, but I'm not certain that my contribution has tallied as yet (it may be, that it'll 'sort itself out' after the stats run tonight - thus, I'll check tomrrow and come back with a definitive answer). At least I won't need to keep 'baby-sitting' it al the time, to ensure that there's a steady supply of WU's waiting to be processed, whilst not flooding my older device that this new one originally shared. Three device profiles = three different devices Hi TigerLily, it doesn't look as though my new device results have been updated (as I hoped) Overall History Statistics date Runtime Points earned Results returned 2023-06-27 0:007:09:01:23 44140 70 2023-06-26 0:012:19:32:46 71245 108 2023-06-25 0:004:09:13:36 17826 31 2023-06-24 0:005:22:38:46 21837 34 2023-06-23 0:003:00:52:14 11577 16 2023-06-22 0:005:19:14:27 23177 38 2023-06-21 0:005:01:24:14 20197 29 2023-06-20 0:003:15:34:08 15265 21 Device Histories T16 (new device - added on the 20th of June) 2023-06-27 0:004:21:31:56 34759 56 2023-06-26 0:007:10:06:46 51154 78 2023-06-25 0:003:14:56:26 24934 41 2023-06-24 0:005:21:29:34 42019 69 2023-06-23 0:008:05:10:49 56714 89 2023-06-22 0:004:07:25:49 29365 50 2023-06-21 0:005:00:55:02 33764 58 2023-06-20 0:001:18:33:21 8961 17 T550 2023-06-27 0:001:03:16:21 3994 6 2023-06-26 0:004:13:00:28 16489 24 2023-06-25 0:003:11:25:36 13631 23 2023-06-24 0:004:01:45:03 14714 23 2023-06-23 0:002:07:37:21 8242 12 2023-06-22 0:003:12:20:11 13159 21 2023-06-21 0:003:14:46:27 13344 19 2023-06-20 0:002:11:32:16 9793 13 T440 2023-06-27 0:001:08:13:06 5389 8 2023-06-26 0:000:20:25:32 3604 6 2023-06-25 0:000:21:48:00 4196 8 2023-06-24 0:001:20:53:43 7124 11 2023-06-23 0:000:17:14:53 3335 4 2023-06-22 0:002:06:54:16 10019 17 2023-06-21 0:001:10:37:47 6853 10 2023-06-20 0:001:04:01:52 5473 8 [Edit 1 times, last edit by gb009761 at Jun 27, 2023 4:25:53 PM] |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 243 Status: Offline Project Badges:
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Hi gb009761,
Thanks for providing these details. I have forwarded this message to a member of the tech team who will look into this issue at their earliest convenience. |
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gibbcorp
Advanced Cruncher Joined: Nov 29, 2005 Post Count: 72 Status: Recently Active Project Badges: 
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Hi can you add my new devices when you get the chance please.
Host ID 8714610 thank you |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 243 Status: Offline Project Badges:
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Hi can you add my new devices when you get the chance please. Host ID 8714610 thank you Hi gibbcorp, I have forwarded this to a member of the tech team who will add the device as soon as possible. |
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bazzi_compute
Cruncher Joined: Jul 6, 2023 Post Count: 1 Status: Offline |
Hi, I'm not sure if this is the right place, but I also don't have any devices showing on my contribution dashboard to the world community grid - and also no progress being shown on the dashboard - and was told someone here 'tech' would be able to add it/ associate it with my account. I think my host ID is 8714861.
I'm a new member running boinc client on an Ubuntu linux server, without a GUI so I can't see what's going on. I'm new to linux and this community grid in general so any help would be grateful. I heard that maybe it takes a few days to show up so I could wait, but I did attach WCG and my account key to boinc and there are definitely processes running, so I was wondering why nothing was showing up on my dashboard and apparently this is because I have no devices registered on my account. |
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