I am not a big fan of the outages, but not all of them are Krembil's fault. At least one has been the data center. I do agree they probably bi off more than they can chew, but at least they are giving it a try. The alternative was probably to just shut down the project. I would suspect the search is continuing for partner(s) to bolster their workforce and expertise and reliability.
Cheers

I agree. Unfortunately, there is no a lot of sunk cost in the current situation, the complexity of which and resources required were under-estimated originally. Ideally someone (preferably neutral but knowledgeable) should undertake an comparative assessment of whether it is better to stop and start afresh (simple vanilla) or continue trying to improve the current situation. However, I doubt the resources or desire are there to do that.
Also, maybe the answer would be different depending on which project you look at.

(Firstly to avoid any confusion - I have only quoted part of a post.)

I agree with this. My thoughts are as follows:

System stability - Yes it's not ideal but this is not the only project that doesn't have tasks available 24/7. I have several projects configured in BOINC and none of them have any tasks at the moment. It doesn't mean they aren't viable projects. When ownership changes things can change just like many other types of organisation. It doesn't mean it's the new owners fault.

Communication - Firstly I think in some instances this has improved. I haven't done a proper analysis but I think we are starting to see more explanation of why issues are happening and what's been done.

One suggestion I would make here is that, if possible, it might be useful to provide further information on when the next update is likely to be.

To give an example. We were told that data centre support is weekdays only. That's useful information because now we know if there is a data centre issue late on a Friday then there won't be any updates over the weekend.

I think I'm correct in saying that we don't usually receive updates on a Monday. If that's going to be consistent and something that can be shared then perhaps it would be useful to do that. The reasons why it's not possible to update on a Monday don't necessarily need to be shared, just the fact that it won't happen.

I know it's not always possible to be precise about when things will happen and when things will get fixed (I have some experience from my own job) but I think a bit more information on when updates are likely to be available would be useful if it's possible to do that.

That is true.

I wasn't particularly meaning posts that advise an issue has been fixed. I was thinking about posts that advise that they know about a problem and are investigating. I don't remember seeing any of those posts on a Monday when we have had weekend issues but I could be wrong.

we knew about the change is Sept 2021. it's August 2023. Blaming IBM is academic - at this point it should be running fine with its new owner. how long does it take the 'learn the ropes' ?