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World Community Grid Forums
Category: Official Messages
Forum: News
Thread: 2023-12-11 Update (Device profile issue) |
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Thread Status: Active Total posts in this thread: 54
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Grumpy Swede
Master Cruncher Svíþjóð Joined: Apr 10, 2020 Post Count: 2170 Status: Offline Project Badges: 
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Thanks TigerLily!
The issue seems to be resolved, for now. See: World Community Grid 2024-01-04 06:57:11 UTC+1 General prefs: from World Community Grid (last modified 04-Jan-2024 06:56:52 UTC+1) |
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bfmorse
Senior Cruncher US Joined: Jul 26, 2009 Post Count: 298 Status: Offline Project Badges: 
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I added a new system on Jan 3rd; it has been working using the DEFAULT configuration.
Today I noticed that device is now visible in my device listing without any need to alert the tech support team that it needed to be added - WCG system appears to work properly.👍 Changed profile from DEFAULT to SCHOOL. Newly assigned SCHOOL profile shows on system’s listing. Unfortunately, I will need to wait until I get home from work before I can confirm things further. |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2160 Status: Offline Project Badges: 
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Saturday 13-01-2024, 15:00 UTC, I tried updating several of my Device Profiles, none worked, I get this message after clicking the Save button:
Unfortunately, an error occurred while processing your request. You can try again or you can Contact Us and tell us about the error. Adri |
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puurome
Cruncher Joined: Jan 6, 2024 Post Count: 28 Status: Offline Project Badges: 
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I have the same problem in the My project page (viewMyProjects.do), the page that allows you to choose which projects to participate in. I obtain the following error after clicking the "save" button:
----------------------------------------Unfortunately, an error occurred while processing your request. You can try again or you can Contact Us and tell us about the error.  [Edit 2 times, last edit by puurome at Jan 13, 2024 5:17:23 PM] |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2160 Status: Offline Project Badges:
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Monday 15-01-2024, 11:00 UTC, updating the Device Profiles now works with the message "Profile saved", but the changes aren't being propagated to my BOINC clients.
----------------------------------------Note: the website and the API has been practically unusable on Sunday 14-01-2024 between 01:00 UTC and 19:00 UTC, while it worked only partially at 04:00, 08:00 and 15:00 UTC. Adri [Edit 1 times, last edit by adriverhoef at Jan 15, 2024 11:42:58 AM] |
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Sgt.Joe
Ace Cruncher USA Joined: Jul 4, 2006 Post Count: 7666 Status: Offline Project Badges: 
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Note: the website and the API has been practically unusable on Sunday 14-01-2024 between 01:00 UTC and 19:00 UTC, Agreed. 404 and "No server available" errors. But I haven't seen any news on why.  Cheers
Sgt. Joe
*Minnesota Crunchers* |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2160 Status: Offline Project Badges:
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UPDATE: Monday 15-01-2024, 17:52 UTC, changes to the Device Profiles are now being propagated to my BOINC clients, too.
Thanks! Adri |
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TigerLily
Senior Cruncher Joined: May 26, 2023 Post Count: 280 Status: Offline Project Badges: 
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Hi puurome, adriverhoef, and Sgt.Joe,
I forwarded this issue to a member of the tech team, and they confirmed that changes to your device profile should now be propagated to BOINC. Please see my recent post for more details. |
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sjmielh
Cruncher Joined: May 22, 2016 Post Count: 9 Status: Offline Project Badges:
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I have the same problem in the My project page (viewMyProjects.do), the page that allows you to choose which projects to participate in. I obtain the following error after clicking the "save" button: Unfortunately, an error occurred while processing your request. You can try again or you can Contact Us and tell us about the error. I have the same problem with the clicking from my Dashboard or left navigation menu to Projects. The viewMyProjects.do page gives a too many redirects as on error in FireFox Sjmielh |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2160 Status: Offline Project Badges:
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Not here, it doesn't.
https://www.worldcommunitygrid.org/ms/viewMyProjects.do shows the page "My Projects". Maybe a temporary problem? Adri |
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