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TPCBF
Master Cruncher
USA
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

Hello Cyclops,

any news about the validator problems? It's at least the 3rd day now and despite some spike in validation yesterday, it's not even half of the normal rate today again... sad

Ralf
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[Edit 1 times, last edit by TPCBF at Feb 11, 2023 6:21:44 PM]
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thunder7
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Netherlands
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

And, if at all possible, don't mumble something about 'the team being hard at work', 'issues being addressed' or 'problems being solved'. Why not explain what's actually going on, and when you're at it, also mention your ideas about a status page?
[Feb 11, 2023 6:23:21 AM]   Link   Report threatening or abusive post: please login first  Go to top 
ADDIE2014
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

Geez Thunder7, If i were you i would demand and refund and then quit WCG.
And then i would have a nice bit of cheese with that whine.
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Igelwurst
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Germany
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applause Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

Hi goben_2003,

my stats are visible now. applause

Looks like the problem is solved. Have a look in your account.

br Igelwurst
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justakiwibird
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New Zealand
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

I have started crunching again over the last two or three weeks (after a lengthy break). Results are displaying correctly, but my device is still not showing up, and contribution stats are not updating. Nothing under My Contribution, My Activity or My Activity over time - is updating. The info under History has not updated either.

Is there a fix pending for this? I appreciate that it is the results that count, but part of the "fun" of crunching, is to keep track of one's overall contribution over time.
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[Edit 1 times, last edit by justakiwibird at Feb 21, 2023 7:45:13 PM]
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Cyclops
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

I have started crunching again over the last two or three weeks (after a lengthy break). Results are displaying correctly, but my device is still not showing up, and contribution stats are not updating. Nothing under My Contribution, My Activity or My Activity over time - is updating. The info under History has not updated either.

Is there a fix pending for this? I appreciate that it is the results that count, but part of the "fun" of crunching, is to keep track of one's overall contribution over time.

Hi justakiwibird, this is an issue many other volunteers have reported having, so we are working on fixing it for everyone. Regardless of whether you can see it in your _Overview_ page or not, all of your contributions have been processed and sent to their respective projects.
You can send us a support email with your missing device's name and host ID if you'd like us to add it manually.
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TPCBF
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

Hello Cyclops,

any news on the validator problem yet? This is now heading into the 3rd week, and also the number of WUs in the result page keeps increasing, which can't be good for the supposedly scarce drive space.

It would really be appreciated if you could keep us informed on those things a bit more often, so we are a bit less surprised if this things blows up once again... sad

Ralf
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justakiwibird
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New Zealand
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

Where do I find my host ID? I did email you with my account details and device name, but couldn't see a host ID anywhere. Someone replied and said they would get back to me if they couldn't add my device manually. I haven't heard anything back, but the device is still not showing up.

Thanks for the reply!


Hi justakiwibird, this is an issue many other volunteers have reported having, so we are working on fixing it for everyone. Regardless of whether you can see it in your _Overview_ page or not, all of your contributions have been processed and sent to their respective projects.
You can send us a support email with your missing device's name and host ID if you'd like us to add it manually.

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adriverhoef
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The Netherlands
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Re: Comprehensive Issue List & Report Thread (Dec. 16, 2022)

justakiwibird,
see e.g. post 681132.
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