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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 590
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Meo Nhi
Cruncher Joined: Aug 7, 2006 Post Count: 4 Status: Offline Project Badges: 
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My newly added device 8693369 does not appear in My contribution. Would you please update to my profile.
Thank you |
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mikey
Veteran Cruncher Joined: May 10, 2009 Post Count: 821 Status: Offline Project Badges: 
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So although my previous devices now show up, I just installed and started WUs on a new device today (id:8679947), and that one isn't showing up in my account. So it seems the 'fix' was only one-time? I guess the root cause issue is still persists and is affecting new devices from showing up. Hi GuiltyDoggy, that's strange. If it doesn't appear in the near future (Sgt.Joe's suggestion of 2 days sounds about right), can you send some screenshots I can show the tech team? TWO DAYS!!! Why should I have to wait TWO DAYS to move my pc to the correct venue from what I have chosen as my default venue? I mean I have the Default venue as cpu only tasks and my School venue as gpu only tasks but since it's a brand new pc I have to wait TWO DAYS to get gpu tasks!! That does NOT seem user friendly nor conducive to users crunching for WCG over the long term!! mikey   |
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gibbcorp
Advanced Cruncher Joined: Nov 29, 2005 Post Count: 77 Status: Offline Project Badges:
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This is showing now. Just wanted to say thank you.
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FJT
Cruncher Joined: Nov 17, 2004 Post Count: 10 Status: Offline Project Badges: 
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Hi,
some of my devices are missing. I have no data in in history / device <hostid>8686776</hostid> <hostid>8699214</hostid> Regards |
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mikecrunches
Cruncher Joined: Apr 3, 2020 Post Count: 2 Status: Offline Project Badges: 
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Hiya,
I'm missing these three hosts: 8697982 8698414 8699323 Please could you try to fix for me. Thanks in advance! |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi, some of my devices are missing. I have no data in in history / device <hostid>8686776</hostid> <hostid>8699214</hostid> Regards Hiya, I'm missing these three hosts: 8697982 8698414 8699323 Please could you try to fix for me. Thanks in advance! Hi FJT and mikecrunches, I sent your messages to a member of the tech team who should be able to manually add the devices for you. |
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TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1948 Status: Offline Project Badges: 
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Hi FJT and mikecrunches, I sent your messages to a member of the tech team who should be able to manually add the devices for you. Sorry, but there needs to be a better solution to this, you just can't manually add devices for potentially thousands of users...Ralf  |
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Stubby
Cruncher Joined: Nov 21, 2005 Post Count: 4 Status: Offline Project Badges: 
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I'm also missing one of my devices stubblefielod11
Stubby |
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Skip Da Shu
Cruncher Republic of Texas Joined: Jan 27, 2007 Post Count: 21 Status: Offline Project Badges:
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New boxes added while WCG was on hiatus do not show in my 'devices' but I can find their workunits in 'results' starting on with sent dates of 4/3 and returned dates starting 4/4.
----------------------------------------Heck, only 3 devices show up for 2023 and 2 of those are boxes retired in Feb. One current and active device shows, 3 others have results returned in April. Anything that I can do? Or is this purely server side? Thanx, Skip
- da shu @ the house
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vaughan-AMD
Cruncher Australia Joined: Nov 19, 2004 Post Count: 25 Status: Offline Project Badges: 
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Hi Cyclops,
I have 100s of computers not showing in the My Devices list. They are from The Science Cloud. Please alert tech team for me. Thanks vaughan-AMD AMD Users |
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