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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 590
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FJT
Cruncher Joined: Nov 17, 2004 Post Count: 10 Status: Offline Project Badges: 
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Hi these devices are still missing
----------------------------------------Hi, some of my devices are missing. I have no data in in history / device <hostid>8686776</hostid> <hostid>8699214</hostid> Regards [Edit 1 times, last edit by FJT at Apr 17, 2023 10:46:41 AM] |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi Cyclops, I've sent an email to support to add hostid 8702065 to my profile id 1014843 Thank you! Hi aaabaaab, thanks for sharing this, I sent your information to a tech team member. Hopefully your device will be added within the next week. |
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opusey1
Cruncher United Kingdom Joined: Oct 9, 2011 Post Count: 2 Status: Offline Project Badges: 
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Morning, I have device with the Computer ID: 3735274 failing to display in my devices, Also, is there any way of changing the name of the device as is seems to be showing the full host name including domain. Please could this be looked into.
----------------------------------------Thanks in Advance
Machines:
----------------------------------------Currently Online: i5-3570s @3.1GHz 8GB (Win 10) i5-3570 @3.4GHz 8GB + GeForce GTX 550 Ti (Win 10) Intel Core i5 @2GHz 8GB (macOS Monterey) [Edit 1 times, last edit by opusey1 at Apr 17, 2023 9:52:43 AM] |
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NightBlade
Advanced Cruncher Joined: Jun 10, 2008 Post Count: 89 Status: Offline Project Badges: 
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I also seem to be missing an active host; the ID 9according to BAM/BOINCstats) is 1248396
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Morning, I have device with the Computer ID: 3735274 failing to display in my devices, Also, is there any way of changing the name of the device as is seems to be showing the full host name including domain. Please could this be looked into. Thanks in Advance Hi opusey1, I sent your information to a tech team member who can add your device to your Overview page. It should be visible within a week so if it isn't visible by then, feel free to write a follow-up comment. Letting volunteers rename their devices is a feature we are interesting in implementing after the current issues have all been dealt with. I also seem to be missing an active host; the ID 9according to BAM/BOINCstats) is 1248396 Hi NightBlade, I sent your device to the tech team too so it should also appear within a week. |
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c0r3
Cruncher Joined: Feb 14, 2007 Post Count: 6 Status: Offline Project Badges: 
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i just sent an email to the support address listed earlier in the thread, but wanted to post here as well since it sounds like that might be hit or miss.
i added hostid 8698152 while wcg was down so it has been at least a week. as others have noted, the results appear just fine. as long as they are getting to those that need the info, that is what is important to me. thanks for your help and all the work the team did getting wcg back up and running. |
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CaffeinatedSloth
Advanced Cruncher United Kingdom Joined: Nov 12, 2014 Post Count: 80 Status: Offline Project Badges: 
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Hi Cyclops,
----------------------------------------I'm missing host 8700422 from my active hosts - I have see the work coming into the results page, and can see the stats on BOINCstats, but the host isn't showing on here & currently its totals don't appear to be included in my 'History' section or graph if this can be added! Thanks, Chris    |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi c0r3 and CaffeinatedSloth, I sent your information to a tech team member, hopefully your devices will appear soon!
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Pete Broad
Senior Cruncher Wales Joined: Jan 3, 2007 Post Count: 169 Status: Offline Project Badges: 
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The problem I have is with Android devices. Because the devices don't show up on installation I have no way of setting the project I want to run. As some of my devices have limited memory then they get overwhelmed by MCM work units which have a much larger memory footprint and this causes the tablets to malfunction, making no progress or constantly rebooting. When IBM were running the show, new devices showed up instantly.
----------------------------------------Pete  |
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adriverhoef
Master Cruncher The Netherlands Joined: Apr 3, 2009 Post Count: 2159 Status: Offline Project Badges: 
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When IBM were running the show, new devices showed up instantly. Indeed, Pete, that was with IBM's hardware and software. Much has been written about this. Mike.Gibson wrote this four weeks ago: I never expected the hardware to be shifted to Toronto. Software - yes, but changing from Cloud storage would require re-configuration of the software. Academia is notoriously always short of funding and personnel so taking on WCG was a massive undertaking for Krembil. At least they did, for which we are grateful. I am sure they didn't know how much they were taking on, hence the length of time it has taken to get this far. Since then, they will have been operating on a shoestring and have been running everything flat out so it is not surprising that equipment failures occur. They need our support - crunching, financial and emotional! |
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