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World Community Grid Forums
Category: Support
Forum: Website Support
Thread: Missing Devices in My Contribution |
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Thread Status: Active Total posts in this thread: 590
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TPCBF
Master Cruncher USA Joined: Jan 2, 2011 Post Count: 1948 Status: Offline Project Badges: 
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I too have a device missing, but I'm also seeing something else that I hope might provide a clue? I'm running 62 threads 24/7 with 12 of those threads used in my daily driver. The runtime and points listed on WCG seem low, and FreeDC and BOINCSTATS have much higher recorded points as can be seen in the chart below. The device that's "missing" is my 12 threaded system, while the missing points seem to be from one of my 15/16 threaded systems Yeah, something is amiss since the restart after the hardware failure, but it seems this is ignored by the folks at WCG...  I haven't had time to try and determine this in more detail, but roughly, after the restart, my "output" in terms of runtime shown on the "Overview" stats page is about 20% below that "pre-crash". And this despite me adding several hosts during and just after the crash, including 2x 10C/20T i7 systems, with which I would have expected rather an about 10% increase instead... While I can't say for certain, but by the general look at it, it seems I am not the only one that has noticed the discrepancy, but WCG still ain't talking... Ralf  |
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mstefan
Cruncher Joined: Apr 10, 2023 Post Count: 1 Status: Offline Project Badges: 
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Hi,
None of my four devices are showing (registered more than 10 days ago). Could you please contact the tech team to add them? The device names and ids are: - wallach-ix: 8701251 - caladan: 8701253 - wanderer: 8703638 - kaitain: 8703703 Thank you very much! Stefan. |
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FJT
Cruncher Joined: Nov 17, 2004 Post Count: 10 Status: Offline Project Badges: 
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Hi these devices are still missing
several mail sent since 05 april Hi, some of my devices are missing. I have no data in in history / device <hostid>8686776</hostid> <hostid>8699214</hostid> Regards |
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Grumpy Swede
Master Cruncher Svíþjóð Joined: Apr 10, 2020 Post Count: 2154 Status: Offline Project Badges: 
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Hi these devices are still missing Cyclops have posted several times, that their mail system is down, or at least that it doesn't work as it should, and that they are working on it. So far, it doesn't look as if they have managed to fix their mail system.several mail sent since 05 april Hi, some of my devices are missing. I have no data in in history / device <hostid>8686776</hostid> <hostid>8699214</hostid> Regards So, they are probably not getting your mails. |
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Spiderman
Advanced Cruncher United States Joined: Jul 13, 2020 Post Count: 117 Status: Offline Project Badges: 
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Hi Cyclops.
I hate to add to your all's workload, but if/when the Tech Team has a moment, I have (2) Devices which have yet to show. I sent an email after waiting once WCG came back online and letting them run MCM / OPN a few weeks, but then saw the note about Email being currently impacted. They are: ID: 374479410 ID: 374479593 They were donated to specifically help WCG (though I ran some other things during the March Outage) and I'd like to be able to periodically report how their Gift has helped others. Many thanks... |
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Skip Da Shu
Cruncher Republic of Texas Joined: Jan 27, 2007 Post Count: 21 Status: Offline Project Badges: 
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From an earlier email:
----------------------------------------The following do NOT show up in devices: OptiI7-7040 https://www.worldcommunitygrid.org/contribution/workunit/287642009 skip-MS7C95-1 https://www.worldcommunitygrid.org/contribution/workunit/287728147 skip-MS7C95-2 https://www.worldcommunitygrid.org/contribution/workunit/287488311 skip-MS7C91 https://www.worldcommunitygrid.org/contribution/workunit/287547869 The most recent of these is skip-MS7C91 which was brought up on or about 4/15/2023. The others are older with the Opti7-7040 being the oldest. On other projects it shows as having been created March 4th, 2023. The 1 active 'puter I see listed in devices is: skip-M11AD https://www.worldcommunitygrid.org/contribution/device?id=7720380&type=B Let me know if I can provide something else that is more helpful. Thanx, Skip PS: Now I'm at a loss as only the last link seems to work!! The others all get me WU not found.
- da shu @ the house
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
Hi FJT, Spiderman and Skip Da Shu, all of your device IDs and names have been sent to the tech team.
We did receive your emails and respond to them but due to an ongoing issue with our email system the response emails were never sent. Sorry for the confusion. |
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vaughan-AMD
Cruncher Australia Joined: Nov 19, 2004 Post Count: 25 Status: Offline Project Badges: 
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When is WCG going to fix the issue where new devices don;t earn any points?
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Gred
Cruncher Joined: Mar 29, 2010 Post Count: 1 Status: Offline Project Badges: 
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Hi Cyclops,
Two of my devices are missing: 8702793 8702797 Thank you |
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Cyclops
Senior Cruncher Joined: Jun 13, 2022 Post Count: 295 Status: Offline |
When is WCG going to fix the issue where new devices don;t earn any points? Hi vaughan-AMD, your device should be earning points as you crunch workunits, so if it is not then that's something that needs to be looked into. If possible, could you send some screenshots so we can investigate the issue? Hi Cyclops, Two of my devices are missing: 8702793 8702797 Thank you Hi Gred, your information has been sent to a member of the tech team who should be able to add it for you manually. |
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